Terms of Use
1. Acceptance of Terms
Welcome to MLS.PH. These Terms of Use ("Terms") constitute a legally binding agreement between you and MLS.PH ("Company," "we," "us," or "our") governing your access to and use of the MLS.PH website, mobile applications, and all related services (collectively, the "Platform").
BY ACCESSING OR USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS OR USE THE PLATFORM.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Platform. Your continued use of the Platform following the posting of revised Terms means you accept and agree to the changes.
2. Eligibility
You must be at least eighteen (18) years of age to use the Platform. By using the Platform, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
If you are using the Platform on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
3. Description of Services
MLS.PH is an online real estate marketplace that connects property sellers, buyers, landlords, tenants, real estate brokers, and salespersons in the Philippines. Our Platform provides:
- Property listing services for residential and commercial real estate
- Search and discovery tools for properties across the Philippines
- Communication tools to connect buyers and sellers
- User profiles and verification services
- Market information and property data
MLS.PH does not provide real estate brokerage services directly and is not a party to any real estate transaction conducted through the Platform. We are a technology platform that facilitates connections between real estate market participants.
4. Account Registration and Security
To access certain features of the Platform, you must register for an account. When registering, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security and confidentiality of your login credentials
- Not share your account credentials with any third party
- Notify us immediately of any unauthorized access to your account
- Accept responsibility for all activities that occur under your account
We reserve the right to suspend or terminate your account if any information provided is inaccurate, not current, or incomplete, or if we have reasonable grounds to suspect fraud or misuse.
5. User Content and Property Listings
The Platform allows users to post property listings, photographs, descriptions, and other content ("User Content"). By submitting User Content, you represent and warrant that:
- You have the legal right to list the property (as owner, authorized agent, or licensed broker/salesperson)
- All information is accurate, complete, and not misleading
- Photos and media are genuine representations of the property
- Pricing and terms are accurate and current
- The listing does not violate any applicable laws or third-party rights
- You will promptly update or remove listings when properties are sold, rented, or no longer available
You retain ownership of your User Content but grant MLS.PH a non-exclusive, worldwide, royalty-free license to use, display, reproduce, modify, and distribute your User Content in connection with operating the Platform.
We reserve the right to remove any User Content that violates these Terms or that we deem inappropriate, without prior notice.
6. Verification Badges
MLS.PH offers verification badges to enhance trust and transparency on the Platform:
- Verified: User has verified their email address and provided a valid social media profile link for identity verification
- Verified Broker: User has submitted documentation and been approved as a licensed real estate broker under the Professional Regulation Commission (PRC)
- Verified Salesperson: User has submitted documentation and been approved as a licensed real estate salesperson under the PRC
Verification badges indicate identity or license verification only. They do not constitute an endorsement of users, guarantee the accuracy of listings, or guarantee the outcome of any transaction.
7. Prohibited Conduct
You agree not to engage in any of the following prohibited activities:
- Posting false, misleading, or fraudulent listings or information
- Impersonating any person or entity, or falsely claiming affiliation
- Violating any applicable local, national, or international laws or regulations
- Harassing, threatening, or abusing other users
- Sending spam, unsolicited communications, or promotional materials
- Attempting to gain unauthorized access to the Platform or other users' accounts
- Using the Platform for any illegal purposes, including money laundering or fraud
- Scraping, crawling, or using automated means to collect data from the Platform
- Interfering with or disrupting the Platform or servers
- Circumventing any security measures or access controls
- Using the Platform to distribute malware or harmful code
- Listing properties you are not authorized to list
8. Real Estate Licensing
If you are a real estate broker or salesperson using the Platform, you represent and warrant that:
- You hold a valid and current license issued by the Professional Regulation Commission (PRC) of the Philippines
- You will comply with all applicable real estate laws and regulations
- You will maintain your license in good standing throughout your use of the Platform
- You will promptly notify us if your license is suspended, revoked, or expires
9. Fees and Payments
Basic listing services on MLS.PH are currently provided free of charge. We reserve the right to introduce premium features, subscription plans, or transaction-based fees in the future. Any such changes will be communicated to users in advance with clear pricing information.
If you subscribe to any paid services, you agree to pay all applicable fees. All fees are non-refundable unless otherwise specified.
10. Intellectual Property Rights
The Platform and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, design, selection, and arrangement) are owned by MLS.PH, its licensors, or other providers of such material and are protected by Philippine and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Platform without our prior written consent.
11. Third-Party Links and Services
The Platform may contain links to third-party websites, services, or content that are not owned or controlled by MLS.PH. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
You acknowledge and agree that MLS.PH shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
12. Disclaimer of Warranties
THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. MLS.PH DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- The accuracy, completeness, or reliability of any listings or information
- The quality, safety, legality, or availability of properties listed
- The qualifications, background, or identity of any user
- The ability of sellers to sell or buyers to buy
- That the Platform will be uninterrupted, secure, or error-free
- That any defects will be corrected
You are solely responsible for conducting your own due diligence before entering into any real estate transaction.
13. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MLS.PH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Loss of profits, revenue, data, or business opportunities
- Property damage or personal injury
- Damages arising from any transaction between users
- Unauthorized access to or alteration of your data
- Any conduct of third parties on the Platform
MLS.PH is not a party to any real estate transaction and bears no responsibility for disputes between users. In no event shall our total liability exceed the amount you paid us, if any, during the twelve (12) months preceding the claim.
14. Indemnification
You agree to defend, indemnify, and hold harmless MLS.PH, its officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
- Your violation of these Terms
- Your User Content or property listings
- Your use of the Platform
- Your violation of any rights of another party
- Your violation of any applicable laws or regulations
15. Dispute Resolution
Any dispute, controversy, or claim arising out of or relating to these Terms or the Platform shall first be attempted to be resolved through good-faith negotiation between the parties.
If the dispute cannot be resolved through negotiation within thirty (30) days, either party may submit the dispute to mediation in accordance with the rules of the Philippine Dispute Resolution Center, Inc. (PDRCI).
If mediation is unsuccessful, the dispute shall be resolved by binding arbitration in accordance with the Arbitration Law of the Philippines (Republic Act No. 876) and the Alternative Dispute Resolution Act (Republic Act No. 9285).
16. Termination
We may terminate or suspend your account and access to the Platform immediately, without prior notice or liability, for any reason, including but not limited to:
- Breach of these Terms
- Fraudulent or illegal activity
- Harmful conduct toward other users
- Request by law enforcement or government agencies
You may terminate your account at any time by contacting us. Upon termination, your right to use the Platform will immediately cease, and your User Content may be deleted.
17. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any legal action or proceeding arising out of these Terms shall be brought exclusively in the courts located in Metro Manila, Philippines.
18. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.
19. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published on the Platform, constitute the entire agreement between you and MLS.PH regarding the use of the Platform and supersede all prior agreements and understandings.
20. Contact Information
If you have any questions about these Terms of Use, please contact us at:
MLS.PH
Email: legal@mls.ph
Support: support@mls.ph